The LOT will include instructions for completing the requisite forms and surrendering your certificates, as well as delivery instructions.  Please read and complete the LOT (and any other required documentation) in accordance with the instructions set forth therein as they differ. If you are in need of further assistance, please reach out to the party identified in the LOT as the contact for inquiries, usually the Paying Agent. Alternatively, please submit an inquiry via the Help button and our Support Team is happy to help. 

To obtain details of your holdings (i.e. stock cert #s, # of shares per certificate, etc.), please submit an inquiry via the Help button including the full name of the registered holder; entity name and your legal capacity (if signing on behalf of the entity); if acting as a trustee, executor, administrator, guardian or attorney-in-fact, provide proper evidence of such.  Our Support Team is happy to research and provide you with details of your holdings. 

The back of the stock certificate does not need to be signed in order to exchange your shares for cash. This space is only used if you are assigning your shares to another person or entity, thus changing the name of the registered holder.

If the selling company recorded the shares in book-entry form then the LOT should not require the delivery of physical stock certificates. If the LOT does require delivery of physical stock certificates but you never received them, you will be required to follow the Lost Certificate procedures.

A Medallion Signature Guarantee (MSG) prevents the unauthorized transfer of securities. A MSG stamp is required if you hold securities in physical certificate form and want to transfer or assign them to someone else (or if you want your merger consideration payment issued to another name than the registered holder on file). You will need to sign the certificates or securities powers and will most likely need to get your signature "guaranteed" before a transfer agent will accept the transaction. Most financial institutions are able to provide the MSG service, so please check with your local bank(s).

Depending on the transaction, you may need to mark a Lost Certificate box on your Letter of Transmittal.  Most Paying Agents require a separate Affidavit of Loss (AOL) form to be filled out and an Indemnity Bond Fee paid.  Typically, this AOL and Indemnity Bond process can take up to 6 weeks. Therefore, to begin the process, we recommend that you contact the Paying/ Exchange Agent right away.  After you provide brief information, you will be informed about the applicable bond fee and any additional steps you may need to take.